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National Palace Museum Online Store

故宮精品網路商城為國立故宮博物院正式委託經營,提供國內外消費者線上購買故宮文創商品、禮品與藝術精品。

T恤 => T-shirt,
T裇 => T-shirt
Privacy protection
【National Palace Museum Online Store Privacy Policy】

The National Palace Museum Shop (hereinafter referred to as this website) attaches great importance to the privacy rights of users. Therefore, this website shall only collect, process, and use your personal data pursuant to the Personal Data Protection Act, the National Palace Museum’s Personal Data Protection Policy, and this Privacy Policy, and is committed to respecting and protecting your privacy on this website. Please read through the Privacy Protection Policy in the following section.
 

  1. Scope of Application
    1. This policy shall apply to the collection, processing, utilization, and international transmission of personal data while users are using the websites, services, and applications provided by the National Palace Museum Shop, where personal data shall include the identification information collected while users are using the National Palace Museum Shop’s website services, and any identification information shared by the National Palace Museum Shop with its business partners. A privacy policy or statement shall supersede or supplement this Policy only when the privacy policy or statement is specific to a particular network or service. This policy shall also apply to clients established in member countries of the European Economic Area (including companies and residents subject to the GDPR (General Data Protection Regulation)), services involving member states of the European Economic Area, and any personal data regarding member states of the European Economic Area.
    2. This policy shall not apply to companies other than the National Palace Museum Shop, nor shall it apply to those employed or managed by the National Palace Museum.
    3. This website reserves the right to modify or change the content of this policy at any time in response to changes in circumstances or amendments to the law. You should always check this website to update the knowledge of your rights and obligations. If you continue to use the service after this website modifies or changes this policy, you shall be deemed to have agreed to the modification and change of this policy.
  2. Sharing and Disclosure of Personal Data
    The personal data obtained by the National Palace Museum Shop is collected only for the specific purpose within the specific scope. The National Palace Museum will not provide relevant information for any other third party or use it for any other purposes unless the National Palace Museum needs to provide products or services for you or has obtained your prior consent in accordance with the law:
    1. We will only provide relevant information for our trusted partners who have signed a confidentiality agreement in order to conduct business on our behalf. These companies may have access to your personal data in order to assist in better operation of this website while they are maintaining this website and providing products and services on this website. However, these companies do not have the right to use or share such information.
    2. We will share your personal data according to applicable laws, regulations, legal procedures or government decrees in order to protect the rights, property or security of this website, users, or the general public.
    3. When we believe that it is necessary to share your personal data in order to investigate and prevent illegal activities, suspected frauds, potential threats to personal or property safety and/or violations of the terms and conditions of services on this website or to respond to such situations, or as otherwise requested or provided by law, we will share your personal data.
    4. We will also respond to subpoenas, court orders, or legal proceedings, and we will obtain or exercise legal rights or defend ourselves against claims in litigation. In the event of any litigation arising from any subsequent dispute, both parties agree to specify the Taipei District Court of Taiwan as the court to exert jurisdiction.
  3. Collection, Processing, and Use of Personal Data
    • Purpose of Personal Data Collection
      The purpose of personal data collection is to facilitate marketing, consumer/customer management, provision of services, online shopping, and delivery of other e-commerce services (through consumer behavior surveys and statistics). The National Palace Museum Shop will collect personal data when users register membership or conduct transactions.
    • Types of Personal Data being Collected
      The personal data collected by the National Palace Museum on the website may include:
      1. C001 information that helps identify individuals: such as the member's name, address, phone number, email, and other information.
      2. C002 information that helps identify personal financial conditions: such as credit card or account information at a financial institution.
      3. C011 personal descriptions: such as gender, date of birth, place of work, etc.
    • Use Period, Territory of Use, Concerned Parties and Use Methods
      1. Use Period: The date on which a member requests the National Palace Museum to stop using personal data or the National Palace Museum Shop stops providing services.
      2. Territory of Use: The member's personal data will be used on the website of the National Palace Museum Shop.
      3. Concerned Parties and Use Methods: In addition to facilitating membership/customer management on the website of the National Palace Museum, a members' personal data will also be used for identification, financial services, logistics services, marketing, and publicity. The examples are as follows:
        1. When you use the services provided by the National Palace Museum as a member, the screen will automatically display your member information.
        2. For transactions: When a member makes a reservation, places an order, makes a purchase, participates in a prize-winning activity or other activities, or engages in other transactions, the National Palace Museum Shop will have access to the member’s personal data in order to respond to the member’s inquires, provide after-sales services, and perform other necessary acts to distribute goods, provide services, and receive payments.
        3. For promotional advertising or marketing, etc.: The National Palace Museum Shop will provide information such as various electronic catalogs and related services for members through e-mails, mailings, telephone calls, etc. The National Palace Museum Shop will also contact members for their comments on polls, events, or message boards, or other matters related to services.
        4. For responding to the customer's inquiries: The National Palace Museum Shop will respond to an inquiry made by a member via email, mail, fax, telephone, or any other direct and indirect contact methods.
        5. Others: When the National Palace Museum Shop provides individual services, personal data may also be used for purposes other than those specified above. The summary will be posted on the individual service page at the time.
  4. Members’ Rights over Personal Data
    Members whose personal data is collected by the National Palace Museum may, in accordance with the Personal Data Protection Act, exercise the following rights against the National Palace Museum:
    1. Query or request to read personal data.
    2. Request a copy.
    3. Request for supplementation or correction.
    4. Request to stop collecting, processing or utilizing personal data.
    5. Request to delete personal data.
    Members who wish to exercise the above rights can contact customer service personnel to file an application.
    Please note! Failure to provide information required to register membership may result in failure to access full services or a complete inability to use the services.
  5. Cookie
    The National Palace Museum Shop will also automatically receive and record the server values on your browser, including the Internet Protocol (IP Address), the information stored by the National Palace Museum Shop in the cookies, and the web history that you request.
  6. Information Security
    No data transmission over the Internet can be guaranteed to be 100% secure. Although this website strives to protect the security of your personal data, however, as the security of the data transmission process involves the quality of your Internet access environment, this website cannot be sure or guarantee that the data you transmit or receive over the company’s service platform will be secure. Please note that you must bear the risk of data transmission over the Internet.
  7. Self-Protection Measures
    You should keep your login password and personal information confidential, and do not disclose any personal information, especially the login password, to anyone. After using the services provided by the website of the National Palace Museum Shop, please remember to log out of your account. If you share your computer with others or use a public computer, remember to close the browser after use.
  8. As the market environment changes, this website may revise the privacy policy from time to time. If you have any questions about the privacy statement on this website or matters related to your personal information, you can use email to contact the service personnel of this website. (service@npmeshop.com) The National Palace Museum Shop reserves the right to make, amend, update and interpret this policy.
  9. This policy shall be promulgated and become effective on January 1th, 2024.